With the launch of the new JVP Community Message Board and Chat Room, we have some recommendations on free upgrades for your computer that will help you better access and use the new forum programs. Please Note: We are unable to offer any personal tech support other than the recommendations listed below.

Although JVPs site will function in most common web browsers we recommend using a web standard compliant browser for the greatest experience - for instance Mozilla Firefox. Click on any link to these browsers and you will be able to download a FREE version of the software.
 
Recommended browsers for PCs
 
Mozilla Firefox version 2.0 or later
www.firefox.com
 
Internet Explorer version 7.0 or later
www.microsoft.com
 
Apple Safari for PCs 3.0 or later
www.apple.com/safari

Recommended browsers for MACs
 
Mozilla Firefox version 2.0 or later
www.firefox.com
 
Apple Safari for Macs 3.0 or later
www.apple.com/safari

Additional Required Plugins
This site requires additional browser plugins for features and enhancements such as audio and video, chatting, and more. These are free to downloaded and easily installed.
 
Adobe Flash Plugin version 9 or later
www.adobe.com
 
Adobe Acrobat Reader version 8 or later
www.adobe.com
 
Apple Quicktime version 7 or later
www.apple.com/quicktime


Computer Screen Resolution
To best view the forums on JVPs Community it is recommended that your screen resolution be set for at least 1680 X 1050 pixels. To check/change your screen resolution, do the following:

On a PC click:
START (in the lower left corner of screen)
Select CONTROL PANEL
Click the DISPLAY icon
When the DISPLAY PROPERTIES box opens, click the SETTINGS tab.
Your screen resolution will be displayed at the bottom, adjust as needed.

For more information on screen resolution, visit this information web site:
www.birf.info/help/help-resolution.html

Temporary Internet Files, also known as the browser cache, are files that are stored on your computer by Internet browser. Temporary Internet Files folder contains copies of webpages, images and media that are saved for faster viewing. If you experienced a glitch or problem on a web site, like a chat room, that problem is also stored in the cache. By clearing your cache you remove the remembered glitch.


Internet Explorer
How to clear specific categories of browsing history or cache:
1. Click Tools from your toolbar.
2. Select Internet Options
3. In Browsing History select Delete and a browsing history box opens.
4. Click the Delete button next to the information you want to delete, and then click Yes.


Foxfire
How to clear specific categories of browsing history or cache:
1. Select Tools from your toolbar.
2. Select Clear Private Data
3. In Private Data area put a check next to the items you wish to clear and click OK.


Safari for Macintosh
1. Click on the upper toolbar and select Cache button or History button.
2. Click Empty or Clear on the drop down menu.

Higher screen resolutions on your monitor basically allows you to see more “stuff”. It is recommended to set your screen resolution to at least 1024x768 unless you have a specific reason to use a lower resolution.

To check/change your screen resolution, do the following:

On a PC click:
START (in the lower left corner of screen)
Select CONTROL PANEL
Click the DISPLAY icon
When the DISPLAY PROPERTIES box opens, click the SETTINGS tab.
Your screen resolution will be displayed at the bottom, adjust as needed.

On a Mac:
Open the SYSTEMS PREFERENCES
Open the DISPLAYS PANEL and choose the DISPLAY tab.
On the left of the Displays tab you can select one of the Resolutions from the list.
Quit or close the System Preferences when done.

For more information on screen resolution, visit this information web site:
www.birf.info/help/help-resolution.html